FastAid Reusable Hot/Cold Pack

Delivery and Returns

1. Where Customer nominates a delivery address other than the address of the Customer, Customer acknowledges that it remains liable for payment for all goods supplied.
2. The Customer must notify the Supplier within seven (7) days of the date of delivery of goods of any claim, loss or expense in relation to the goods. If the Customer fails to do this, then the Supplier will not, to the extent that the law enables them, be liable for any claim, loss or expense the Customer seek to recover from the Supplier.
3. In the event any good supplied by the Supplier are deemed defective, the Supplier will not be liable for any consequential loss arising out of the defect and where permitted by law the Supplier’s liability to the Customer will be limited to resupplying the goods to the Customer or the cost of supplying the goods to the Customer.
4. The Supplier will not accept return of goods unless the Supplier has authorised the return in writing. Any goods that the Customer returns for credit will only be accepted by the Supplier if they are in the original packaging, in pristine order and condition, to be determined in the Supplier’s absolute discretion.