The start of a new year is when many workplaces review their systems, processes and compliance. It is also one of the most common times customers ask questions about workplace first aid requirements and compliance.
As a stockist, this is a key opportunity to support your customers with practical advice, compliant product recommendations and simple solutions that make first aid easier to manage.
Below is a short guide you can use to help customers get workplace first aid right in 2026, along with recommended kit types to suit different workplace needs.
1. Encourage customers to audit their first aid kits
Workplace first aid kits should be audited at least every 12 months or after each use, in line with Safe Work Australia’s first aid in the workplace code of practice.
Many customers assume their kit is fine if there have been no reported incidents. In reality, supplies can expire, be partially used or go missing without anyone noticing.
What stockists can recommend:
- Workplace first aid kits for replacements or upgrades
- Refill packs to restock used or expired consumables
- Easy-to-audit kits like Easy-Refill that reduce time and admin for WHS officers
For customers who want a faster, more reliable way to manage audits, Easy-Refill kits allow auditing and refilling in under three minutes, with a compliance dashboard to keep track of one to multiple kits.
2. Match first aid kits to workplace size and risk
The number of employees and the nature of the work directly affect what first aid equipment a workplace is legally required to have.
Staff numbers often change year to year, making the start of 2026 a good time for customers to reassess their setup.
What stockists can help customers consider:
- The level of risk associated with the workplace and the type of work being carried out
- The number of employees on site and how often this changes
- The size and layout of the workplace and how far staff may need to travel to access first aid
In many cases, smaller or low-risk workplaces may only require a single compliant workplace first aid kit. Larger workplaces or those with higher-risk activities may require multiple kits across the site, additional first aid equipment such as defibrillators, or dedicated first aid rooms.
Encouraging customers to assess their specific risks and obligations helps ensure their first aid setup is appropriate, compliant and fit for purpose.
3. Don’t overlook work vehicles and mobile workers
Workplace vehicles are a common compliance gap. Under the July 2019 WHS code of practice, mobile workers must have access to a portable first aid kit if the vehicle is considered their workplace.
This applies to trades, sales reps, service technicians and anyone working on the road.
What stockists can recommend:
- Vehicle first aid kits for single vehicles
- Fleet-friendly kits like Easy-Refill Vehicle kits for businesses with multiple vehicles
4. Offer simple, compliant workplace solutions
Many customers are looking for ways to reduce the ongoing admin of workplace first aid while staying compliant.
Easy-Refill™ kits are designed specifically for workplaces, making it easier to audit, manage and maintain first aid year-round.
Key benefits to highlight:
- 24/7 online auditing and refilling
- Compliance scoreboard to support workplace audits
- Instant visual checks with colour coded consumables
By recommending organised, easy-to-maintain kits, stockists can position themselves as trusted partners in workplace safety rather than just product suppliers.
Stocking a range of workplace, vehicle and Easy-Refill™ first aid kits ensures you can support customers across offices, worksites and mobile workplaces.